Delivery

DELIVERY


GENERAL TERMS

We strive to deliver your order as soon as it is possible and in top condition.

If all your ordered items are available in stock, the order is usually prepared within one working day (or delivered within 3 working days) after you have successfully paid for it. In case it would take more time than expected, we will contact you at our earliest convenience.

All orders need to be paid before delivery. There is also no possibility to pay for the products when collecting them yourself.

 

CUSTOMER PICKUP

Once prepared, the order will be waiting for you to pick it up in Voorburg. Detailed address will be provided once the delivery is in place. Although running business, we value our privacy against internet bots scanning for e-mail and post addresses (our business runs in a private house, we don't have a dedicated retail outlet). For your convenience, please send a request through our contact form, on where your order can be collected.

 

ECONOMY DELIVERY BY PostNL

This option is dedicated for orders up to 2 kg and for products that fit in the standard letterbox. The cost varies depending on the weight of your order and is displayed before you finalize it. Accordingly, your products will be packed in a bubble envelope or a small letterbox.

Applicable for addresses in the Netherlands (continental) only. The parcel is being delivered at your door.

If all the ordered items are in stock, the delivery usually takes up to 3 working days starting from the moment your payment is received by us.

 

STANDARD DELIVERY BY DPD

For orders up to 10 kg or not fitting the standard letterbox.

Applicable for addresses in the Netherlands (continental) only. The parcel is being delivered at your door.

If all the ordered items are in stock, the delivery usually takes up to 3 working days starting from the moment your payment is received by us.

 

INTERNATIONAL DELIVERY

If needed, it can be arranged individually, please contact us for available options.