Terms and Conditions

Welcome to Flatland webshop.

When you are shopping with us you are automatically accepting our sales conditions. Therefore, we recommend that you read the following carefully before placing your order.



FLATLAND can not guarantee that the information provided on the website is complete, accurate or up to date. Although we aim to provide correct information regarding colors, pictures, texts, prices and warehouse stock, inaccuracies, typographical errors or omissions can occur. In the case of incorrect prices or available stock we will give you the opportunity to cancel the order. FLATLAND reserves the right to change the content and information provided in the website at any time.

FLATLAND will not be liable for any indirect or direct damages, including lost profits, resulting from the information in this webshop or otherwise connected to the webshop. This also applies to all websites, which we link to. FLATLAND is not responsible for the content of these external websites. We cannot be held responsible for the website being temporarily unavailable, but we make every effort to secure access to the website.

To optimize the design of the webshop and track preferences we use cookies, which are not connected to personal data. FLATLAND only stores personal data that has been provided by yourself, e.g. for shopping at our webshop or by signing up for our newsletter. All personal data is dealt with confidentially and we will not sell or disclose any personal data to third parties unless necessary (e.g. carriers). You can at any time end the subscription to our newsletter by sending an email to info@flatlandmtbpark.nl



Orders can be placed on the webshop and are not binding until FLATLAND has confirmed the order by issuing an order confirmation. Once you have placed your order we will send you a preliminary confirmation via email and normally process your order within 2 business days. We operate Mon-Fri except for public holidays. In the case of a delay, e.g. due to stock availability, we will inform you promptly. Once your order has been shipped we will send you the final confirmation and tracking information for your order via email.

International Customer

Shipping on world wide order may take 15 to 24 days depending on country.

Any import duties etc. need to be paid by Customer.

International customers are not Tax except all our prices are state as total prices.

International customer can not claim tax after purchasing via our webshop.



Any repaired parts and damaged parts occurring damage during transportation, mounting or by use. Need to be returned to Flatland Bicycles for evaluation of damage. Flatland reserves the right for re-repairing or partial refunding of damaged part.



Returns are possibel only on standard products.

No returns are possible on any of our custom made products

Bicycles, stems, frames, stickers, posters Lefty rigid forks, adapters and any custom made flatland products.



By applying for a claim via Paypal customer losses all rights to future returns, refunds and any warranty issued for flatland parts.

Any further contact between Flatland and customer will be restricted.



Any modificationS, tampering, repainting to any of our Flatland products will void your warranty.

Non-compliance with instructions or improper mounting of Flatland product will void your warranty

Unsuitable use will void your warranty.

Flatland will not be responsible for products that have been alter physically or visually without our written permission.



Any disputes relating to these terms of use shall be settled according to Dutch law by Dutch courts. There might apply additional legal requirements for you dependent on the laws of your country. You must comply with all applicable laws and regulations.

You agree to be bound by these terms and conditions when using this website and/or placing an order from this website. FLATLAND reserves the right to update or modify these terms and conditions at any time without prior notice. We therefore recommend you to review these terms and conditions whenever you use this website.