Contact and General Information



Hours Of Business

February - December

Monday to Saturday

10:00am - 3:00pm


You are welcome to come and visit us, however please contact us before hand to arrange a suitable date & time.

 

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Address Paul Bromfield Aquatics
Maydencroft Lane, Gosmore
SG4 7QD Hitchin
United Kingdom
Phone 01462 457 399
Contact person Paul Bromfield Aquatics
E-mail admin@bromfieldaquatics.co.uk

 

                             Paul Bromfield Aquatics directions



Delivery & Order Information


Shipping

All orders are subject to a flat rate shipping charge of £8.00 in mainland UK and despatched by either first class Royal Mail, or Courier depending on the weight of the shipment.

The following UK postcodes may incur an additional charge, if the weight of the parcel is over 2kgs:

AB, BT, DD, FK, IM, IV, JE, KA, KW, KY, PA, PH, ZE.
However, we will contact you if there is to be an additional charge.

 

Please be aware that because of the seasonal nature of our business and the very unpredictable nature of our climate, delivery times for plants may vary.


Despatch

We only despatch to UK mainland addresses from this website at present. We welcome interest from overseas customers throughout the world but ask you to contact us direct by telephone or e-mail first to discuss whether it is permissible to ship plants to your country and if so, to detail shipping costs.


Orders

All our plants are despatched to you washed bare root, (so don't forget your containers.) Orders are prepared and despatched on a Monday, Tuesday and Wednesday, and sent by first class post. They then stand a good chance of delivery by the weekend. Large orders where weight is a factor are sent by overnight carrier for next day delivery. Orders are ALWAYS processed in strict rotation.

The orders received by us in January to March will be the first orders to be sent out at the beginning of the season. Water gardening is very dependent on the weather, a late spring may mean plants are not ready for dispatch until the middle of April.

 

Season


The season normally runs from the beginning of March to the end of September. Some plants listed, for instance, Hydrocharis morsus ranae and Eichhornia Crassipes, both floating plants, are generally not available until, mid-May.

In the event of a plant being unobtainable, we will substitute with the nearest possible plant of at least equal value. Unless requested not to do so. 
Often your order is ready for despatch, but still awaiting one or two plants to complete it. In these cases the bulk of the order will be sent, marked with plants to follow. We will advise you by e-mail if there is a possiblity of a long delay to your order.



Mail Order
 

 

We are now a leading mail order specialist in aquatic plants. Having had many complimentary letters on our quality and service, we are continually striving to better ourselves. This we cannot do without your assistance. So please, do not hesitate to let us know if something is amiss with your order when you receive it from us.