Terms & Conditions


Welkom bij Reuvinger Quilt en Hobby - Your online shop for quilt fabric and hobby materials

Simplicity and clarity:
We provide our online services under the following conditions. We have put effort to explain the conditions as simple as possible, so as to avoid misunderstandings. Please take the time to read these conditions carefully. These conditions apply to all sales and transactions. If you have questions about any of these provisions, please contact us at info@quiltenhobby.nl.

Product descriptions:
We try to describe our products as accurately as possible including the colors of the products. However, because the color settings, light, type and screen capabilities of the (potential) buyer may differ, we can not guarantee the colors of the products for 100%. We cannot accept returns on light coloring. If in doubt email us with your questions. We will reply as soon as possible.

Prices:
All prices listed in euros and are inclusive BTW of VAT but excluding handling and shipping.)

Orders & Payment:
Orders are always created online and being fully handled and communicated with you through the website and via email. Ordering via telephone is unfortunately not yet possible.
Once the confirmation is received, you can make the final payment by bank transfer indicating the order number which is stated in your confirmation email.

Make the payment to:

banknumber 1087.59.385 t.n.v. Reuvinger Quilt en Hobby Rabobank Waterland en Omstreken.

Or you can click on the "Pay with paypal" button on top of your shopping cart and pay within a few clicks with PayPal .

We ship your order after receiving payment

Delivery & Shipping:
By placing an order, the buyer agrees to these conditions. Delivery is always as soon as possible.
Shipping is via TNT Post.
If articles have a longer delivery time than the buyer is being informed via email. The maximum delivery time is 30 days after receipt of payment. If the delivery is longer than 30 days, the buyer the right to terminate the agreement with no charge.

Cancellation:
The buyer may cancel any order within 24 hours after it has been placed, no charge (provided that the articles have not yet been sent). If you wish to cancel an order please send us en email to info@quiltenhobby.nl. Your order will be canceled by e-mail confirmation.

Cooling Period:
You have the right to return an article within 7 days, after consultation with us.
Reuvinger quilt en hobby accepts a return in the following terms:

  • The articles must remain intact, unused and unwashed.
  • The articles must be in original packages.
  • After we have received the returned articles, the payment (minus shipping and hadling) will be returned to the bank / giro account (or paypal if paid through paypal) of the customer within 10 days.

    You are solely responsible for the return. Unstamped rertour shipments and COD shipments are not accepted.
    Please note:
    Deals articles can not be exchanged.
    After the period of 7 days the purchase can no longer be canceld and returned.

    Returns:
    Not good? Money back. Have you ordered an article and found out it wasn’t suitable for your purposes after all? No problem! You have the right to return an article within 14 days, after consultation with us.
    The article must remain intact an in original package. When returning items, the customer is responsible for the return shipping.

    Liability:
    You are obligated to examine the delivery of the products you ordered. If something isn’t right contact as soon as possible and in any event within 7 days after recieving by email to inform.

    Privacy:
    All personal data is being used exclusively and only by Reuvinger Quilt and Craft for our own records and will never be provided to third parties, unless necessary for payment transactions and delivery.