Terms and Conditions

Terms of recruitment and use of the website

These provisions aim to regulate the use of electronic services selling different goods and services offered by CROMOZONA VALENCIA, SL commercial company that operates online from their website to their customers www.cromozona.com selling styling products , beauty and unrelated or analogues thereof .
The clauses are listed below form the framework contract that all users accessing the page www.cromozona.com are required to know and accept. For the purposes only of the general conditions , the term "user " includes any internet accessing the web page www.cromozona.com , either directly , either from any other website.
The services offered by CROMOZONA VALENCIA SL on this website shall be governed by the conditions contained in this contract. CROMOZONA VALENCIA SL reserves the right to change, wholly or partially , these general conditions, continue to apply the new agreed upon from the time of its publication in the page. In any case , these changes will not have retroactive effects on the goods or services previously contracted by users.
These Terms are binding on both parties and are an integral and inseparable part of the sales contract which effectively operates at the time of signing the order at the request of the client, through contracting mechanisms will be specified later , all in accordance with the provisions of art. 1255 of the Civil Code which enshrines the principle of freedom of contract and agreements between the contracting parties. For all practical purposes means that you accept the conditions of use and rules relating thereto from the time you place an order .
CROMOZONA VALENCIA SL makes every effort within its means to provide the information contained in the web www.cromozona.com is accurate and no typographical errors. In the case that at some point an error of this type , at all times outside the will of CROMOZONA VALENCIA SL occurs, immediately be corrected . There is a typographical error in any of the displayed prices and a client has made a purchase decision based on that error , CROMOZONA VALENCIA SL will inform the client of the error and the customer is entitled to cancel the purchase at no cost to you .
The contents of the website www cromozona.com could sometimes show provisional information on the nature of some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the purchase without any cost to you . CROMOZONA VALENCIA SL is not responsible directly or indirectly from any of the information , content, statements and expressions containing products sold by www.cromozona.com . That responsibility falls to manufacturers or importers of such products.
Customer understands that CROMOZONA VALENCIA SL is an intermediary between him and that manufacturer or supplier .
CROMOZONA VALENCIA SL , established in PL . XUQUER , 4, 46021 VALENCIA , with CIF B97185250 and registered in the Commercial Registry of Valencia , Volume 7194 , Book 4497 , Folio 111, Section 8, Sheet V83786 , serves electronics online sales for your website www.cromozona.com . They can be contacted through the above address or via email cromozona@cromozona.com electrónicoo
The address for claims indicated as correspond to the registered office of the company.
These General Conditions govern the products and services offered by CROMOZONA VALENCIA SL and advertising to your clients / customers , all through your web page as well as the rights and obligations of the parties arising from the purchase and sale agreed between them.
CROMOZONA VALENCIA SL , in compliance with the provisions of art. 10 of Law 34/2002 of 11 July , through its website and these Terms and Conditions , provides access electronically permanently , easy, direct and free comprehensive information of your company name (data tax , registration , address and communications ) , as well as customer data , exclusive access thereto, held by the company.
The user of the website www.cromozona.com entitled to free access to public information contained therein, though CROMOZONA VALENCIA SL reserves the right to restrict access to information , promotions , and special offers to its customers registered .
The public information contained in the website referred www.cromozona.com both the company CROMOZONA VALENCIA SL as brands , products, logos , etc ... of distributors and manufacturers of products and services offered are protected by the laws on intellectual property, so that the copy , transfer, assignment , sale or use is not authorized by the customer beyond the purpose of advertising your online publication that does not have the express consent of CROMOZONA VALENCIA SL, the product manufacturer or brand owner and logos on the terms set out in paragraph 15 of the Rights of Intellectual Property .
To place orders on the website www.cromozona.com , each client will provide CROMOZONA VALENCIA SL voluntarily and at your own risk their personal data .
All personal data provided by customers of any fraudulent or false may be considered as a crime of falsification of commercial documents .
CROMOZONA VALENCIA SL can offer the customer a personal registration system through an email and password (password ) to facilitate future customer purchase transactions . In this case , the client may designate its discretion the desired password.
The client is committed to ensuring the confidentiality of your own password. CROMOZONA VALENCIA SL declines any liability for the misuse or negligence of the customer fulfilling its obligation of confidentiality of their passwords .
The prices of products displayed on the website CROMOZONA NOT include Value Added Tax (VAT) , if any , is applicable. This tax will be reflected in the shopping cart in the event that appropriate application.
CROMOZONA VALENCIA SL reserves at all times the right to unilaterally modify the price of products and services offered through your website . To ensure the customer the assurance and security prices of their products, this will be the effect on the advertising at the time of the order.
CROMOZONA VALENCIA SL makes every effort within its means to provide the information contained in the web c www.cromozona.com is accurate and no typographical errors. In the case that at some point an error of this type , at all times outside the will of CROMOZONA VALENCIA SL occurs, immediately be corrected . There is a typographical error in any of the displayed prices and a client has made a purchase decision based on that error , CROMOZONA VALENCIA SL will inform the client of the error and the customer is entitled to cancel the purchase at no cost to you .
When shipping to Ceuta , Melilla, Balearic and Canary Islands that are made by Post , Mail sometimes request payment at least 12 euros for " import clearance costs " in addition to the relevant local tax. This payment does not depend on CROMOZONA VALENCIA SL so for more information you should contact the customer or Post with the delegation of the government of his province.
At the time of placing the order through the web www.cromozona.com means provided the customer's consent to the validity and effectiveness of the sales contract that binds the parties . VALENCIA SL CROMOZONA electronically store the order data.
The commitment made by CROMOZONA VALENCIA SL of sale and delivery of the products offered is subject to stock the advertised product and its availability while stocks last , so CROMOZONA VALENCIA SL, in its commitment to quality and customer service , try at all times that the advertised products are available . However, in exceptional circumstances interactive multiple orders or those which cause the stocks of the product, the order and the contract between the parties shall have no effect under this clause , fully counted restoring customer if prepaid amounts paid by it, without it being necessary for any of the indemnification in respect of breach of contract, damages or lost profits parties.
The following forms of payment are :
- Upon delivery . The customer shall pay the amount at the time of receiving the goods.
- PayPal. Electronic medium that allows payment by Paypal or credit card.
Deadlines contained in the delivered products are for guidance only. Subject to technical errors of our systems , products that are in stock and whose order is confirmed and validated before 14 pm Monday through Friday will ship the same day and delivered the next working day via courier ( in Peninsula). Order as confirmed is understood and validated has validated the payment ( in the case of payment by bank transfer or credit card ) .
Shipments to Ceuta , Melilla and the Canary Islands are made by POST and processed differently Peninsula shipments , so they usually ship next business day from when the order confirmed and validated . Delivery times vary from 3-15 days. Depending on the size / weight of the package , it may not take you to POST shipping address and need to pick up at the post office .
The goods are at all times cover against risks of transport , loss and handling and will be delivered to the address designated in the time of recruitment by the customer. The subsequent changes in the place of delivery requested by the client may generate additional costs on the selling price will be at buyer's expense . The goods will be delivered to the customer by shipping company , along with the packing slip that information identifying the customer entered the order, the total payable ( only for orders in the form of cash on delivery) and the number of packages in the shipment. Orders for large items ( over a meter on either side ) will be delivered on the street so they do not go up in elevators or stairs . Shipments made by POST , depending on the size / weight of the package , it may not take you to POST shipping address and need to be collected at the office.
The shipping on an order pays a portion of a single shipping destination indicated when ordering . After sending your order you can not change the delivery address . If the courier attempts delivery of the order and the customer is absent not retry delivery until there is contact with the courier company . If the courier attempts delivery order for the second time and the customer is absent again , the customer must pick up your order by its means in the direction corresponding to the delegation of the courier company that has the package.
The case of verifying the customer upon delivery of the goods received in error , or that it is visibly damaged , must provide these circumstances the delivery note and make known these facts VALENCIA SL CROMOZONA in less than 24 hours by calling customer care at www.cromozona.com or sending an email to cromozona@cromozona.com . In any case, the customer must verify that the goods have been delivered in perfect condition. Subsequent complaints within 24 hours after delivery will not be accepted .
Merchandise that has not been delivered within seven working days from the output of the same facilities CROMOZONA VALENCIA SL for reasons not attributable to the seller will be returned to it, restituting amounts paid if ordering mode prepaid except the original shipping costs and the costs to our warehouse.
Products supplied by CROMOZONA VALENCIA SL are guaranteed from the date of receipt of the product against defects in manufacture or assembly . The costs to CROMOZONA a product warranty period is payable by the purchaser.
Products supplied by CROMOZONA VALENCIA SL are mainly intended for commercial enterprises and professionals, so that the guarantee is stipulated by the manufacturer in the warranty document included with each product it applies , varying the warranty period between 6 and 24 months.
All electrical products CROMOZONA VALENCIA SL supplies are checked before being shipped .
The guarantee of the products supplied by CROMOZONA VALENCIA SL applies exclusively to the products themselves.
If a customer CROMOZONA VALENCIA SL forwarded to an electrical appliance with a problem not covered by the warranty , the customer should pay 30 euros for VALENCIA SL CROMOZONA it back ( for costs of collection, handling and shipping), regardless the cost of repair (if the customer accepts the cost of it) .
Privacy and security of personal customer data in accordance with the provisions of Spanish legislation on data protection.
No distribution , transmission or publication of customer data without your express consent.
No advertising or promotional emails rejected if any .
Check , modify and delete customer data held by the database CROMOZONA VALENCIA SL on request , all as provided in section " Privacy Policy" .
Free access to the open sections of the website CROMOZONA VALENCIA SL
Know at any time the status of processing the order placed .
The customer is entitled to revoke the order requested within fifteen days from the receipt, after notifying CROMOZONA VALENCIA SL. If exercising this right of withdrawal by the customer will return costs and the damage sustained by the product or commodity.
The right of return does not apply to those custom products or for reasons of hygiene or other exceptions legally provided for is not likely to return.
CROMOZONA VALENCIA SL accept only minimal wear product solely because they try to make a final decision on acquisition without altering the condition of the product at the time of delivery. In cases of excessive use of either your return will not be accepted.
To make a return the customer should consider the following:
- No refunds are allowed in personal or intimate use for hygienic given the nature thereof.
- Shipping costs for the original receipt of the order at the address provided by the customer will not be credited .
- The returned product must be in its original condition without having been used or handled , and must reach us in perfect condition and in their original packaging , including guarantees, labels and instructions. The shipping cost to our warehouse is borne by the customer .
Thus, the total spending to return the first shipment and the cost of administrative processing and shipment to our warehouse will be deducted .
In all cases , the refund is made ​​to a bank account number of the person who placed the order within a maximum of 5 days from receipt of the product in our stores .
Save your personal key with due diligence .
VALENCIA SL CROMOZONA Provide personal contact and truthful data.
Use the information published by CROMOZONA VALENCIA SL exclusively by the client strictly within the staff proposed business relationship .
Not to reproduce, sell or dispose of the information published by VALENCIA SL CROMOZONA in its contents without the express permission of the company.
Faithfully use the shopping service provided by CROMOZONA VALENCIA SL on your website and refrain from manipulating the contents of your website , or interfere with their computer resources through viruses or other conduct prohibited by law.
Respect the purchase agreement once accepted the order, with the timely payment of the agreed price.
Save , modify or suspend the website without notice.
Modify the price bids .
Reject orders stockouts or customer default .
Reject orders unlawful conduct of the customers, or for any other reason , to prevent fraud .
Reject access to tools to clients in case of breach of these conditions .
Receive the amount of customer purchases accepted the transaction.
Reserve the domain and retain full ownership of the item until full payment from the customer .
Reserve the right to make drawings of goods or services on your website.
The rights to the intellectual property (including and without limitation : brands , logos , text, photographs , icons , images, ... as well as graphic design , source code and other software elements content on page web www.cromozona.com owned CROMOZONA VALENCIA SL or wholesale companies and manufacturers of products and services offered. therefore subject to intellectual and industrial and protected by Spanish and international law property.
Without the prior written authoritative form CROMOZONA VALENCIA SL or, where appropriate, the wholesaler or the manufacturer of the product rights holder approval , you may not use , copy, distribute , reproduce, transmit , manipulate , and any use beyond a normal and necessary to visit the site and use of services offered use .
Access to services provided by means not CROMOZONA VALENCIA SL waiver, transfer or total or partial transfer of rights arising from intellectual property , or assigning rights to use, modify , use, reproduction , distribution or public communication of these contents without the prior express written consent of the respective owners of such rights, without prejudice to the right to view and obtain private backup such content , provided that such right is exercised according to the principles of good faith and provided keeps unchanged the intellectual property of the owner of such rights, non-commercial use and solely for your personal information .
The liability for the use of rights protected by the intellectual property of third parties contained in this page illegally or violate morality , honor or privacy materials, rests solely with the user, in any case exempt CROMOZONA VALENCIA SL any liability arising from such conduct.
The liability CROMOZONA VALENCIA SL for the products supplied is limited to the amount thereof , the user or consumer waiver of any responsibility CROMOZONA VALENCIA SL for any reason in any case of dissatisfaction with the products purchased , and possible failures , access slowness or errors in access to the web , including loss of data , or other information that might exist on your computer or network user accessing www.cromozona.com
CROMOZONA VALENCIA SL guarantees the security and confidentiality of all communications with its customers. All payment transactions on- line , if they occur, are made through a secure server , based on the standard SSL protects data against attempted rape by a third party .
CROMOZONA VALENCIA SL guarantees the protection and confidentiality of personal , home , payment details and any other information provided to us by our customers in accordance with the provisions of Law 15/ 1999 of 13 December on the Protection of Data Personal .
All information provided by our customers CROMOZONA VALENCIA SL or its employees will be included in an automated file of personal data created and maintained under the responsibility of CROMOZONA VALENCIA SL. In compliance with the provisions of Law 15/ 1999 of 13 December, clients of www.cromozona.com may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to CROMOZONA VALENCIA SL , Pl Xuquer , 4 Valencia 46021 or by sending a message to cromozona@cromozona.com .
The purchases made with CROMOZONA VALENCIA SL are subject to Spanish law. In case of any conflict or discrepancy the applicable jurisdiction will be the courts or tribunals of Valencia ( Spain ) as long as there is any legal provision prohibited .
If any clause in these Terms is declared fully or partially invalid or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof that is invalid or ineffectual and the General Conditions in everything else, taking such provision or part thereof that is affected by not placing.