CompTIA Convergence+ :: Courseware

About this title

This 5-day course prepares students for the CompTIA Convergence+ Certification Exam CT0-101. Beyond certification preparation, this comprehensive course gives students a thorough understanding of the essential concepts of networking, voice, and data communications and their convergence on a single network

Exam voucher bundle

A special bundle is also available that includes an exam voucher as well as an exam prep guide and the full course content. The exam voucher can be redeemed at a Prometric testing centre.

Resources

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Chapter headings

Telecommunications Traffic Engineering ? Voice System Fundamentals ? Number and Dialing Plan Components ? Converged Network Endpoints ? General QoS Concepts ? Network Performance ? Switches ? Physical and Logical Port Settings ? Network Classifications and Topologies ? Routing ? Protocols ? Transmission Mediums ? Signaling Basics ? Methods of Encoding, Decoding and Compression ? Messaging Applications ? Collaboration Applications ? Computer Telephony Integration and Call Center Automation ? Computer Telephony Integration Concepts ? Web-Enabled Call Centers ? Call Routing ? Interactive Voice Response ? Mobility Components ? H.323 Standard for Packet Multimedia ? H.323 Call Processing ? Session Initiation Protocol ? Rich Media Transmission Methods ? Video Standards ? The OSI Model Layers ? Network Modules ? Routers and Switches ? Media Servers ? Gateways ? Private Branch Exchange ? Router Firewalls ? CSU and DSU ? Network Termination Device One (NT1) ? Admission Control and Traffic Shaping ? Session Border Controller ? In-line Power Components ? Access Points ? Modems ? Converged Network Analysis and Problem Solving ? Common Symptoms and Problems ? Network Performance Monitoring Tools ? LAN Protocol Analyzer Operations ? Traffic Management ? QoS Parameters, Router Parameters, Load Balancing ? Mean Opinion Score ? Firewalls ? Internet Firewalls ? Authentication ? Proxies ? Virtual Private Networks ? NAPT ? Encryption ? IDS and IPS ? Antivirus ? Antivirus ? VLANs ? Demilitarized Zone ? Glossary ? Course Quiz ? Index